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Please review our [troubleshooting](/content/pages/app-privacy-policy "App Privacy Policy"/index.html) videos and [FAQs](/content/pages/contact "Reverie Support"/index.html) before calling us for faster resolution. Prior to contacting customer service please have your product information including your product code and serial number.

Warranty & Service

Live agents available

Monday-Friday 9AM-9PM EST

Saturday 9AM-6PM

Call us at 800.973.8374

Orders & Information

Live agents available

Monday-Friday 9AM-6PM EST

Call us at 855.305.2625

Take a minute to learn about Reverie DreamCell® technology

Looking for a replacement part?

Type your product code or serial number below and identify which replacement parts are compatible with your bed.

Products

Find your base by searching your product code.

Then, click on your corresponding power base to see the available replacement parts.

How to find your Product Code and Serial Number

There are three locations where you will find the serial number and product code for your Reverie power base.

Law Tag

The serial number and product code can be found on the law tag. If you are standing at the foot of the base, this can be found on the upper right hand corner of the base, sewn to the fabric.

Foot of Bed

The serial number and product code can be located on the product sticker found directly underneath the base foot board. If your bed is operating, elevate the foot of the base for easiest access.

Owner's Manual

The serial number and product code can be located on the front of your owner’s manual at the bottom right corner.

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Hi, I’m Luna, the Reverie assistant. I can help with adjustable bases, mattresses, product recommendations, remotes, replacement parts, setup, and basic troubleshooting. How can I help today?

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Warranty & Service

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Take a minute to learn about Reverie DreamCell® technology

Looking for a replacement part?

Find your base by searching your product code.

How to find your Product Code and Serial Number

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Foot of Bed

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